Terms & Conditions

Terms & Conditions

Welcome to BestEverIndiaTour. By using our website, submitting an inquiry, requesting a custom itinerary, or booking a tour package or travel service with us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Scope of Services BestEverIndiaTour provides travel planning, custom itinerary creation, tour package organization, and local travel logistics across India. Descriptions, itineraries, photos, and estimated prices on our website are provided for planning guidance and are subject to availability and operational confirmation.

2. Inquiries & Booking Draft Model • Inquiry Submission: Submitting a general inquiry or custom trip request through our website does not constitute a confirmed booking. • Booking Draft & Deposit: To initiate a booking, a non-binding booking draft is created and a partial deposit is collected online. Paying a deposit locks your requested travel dates and allows our operations team to secure hotel, transport, and guide reservations. • Confirmation: A booking is considered fully confirmed only when our team issues a formal Booking Confirmation after verifying availability and receipt of the deposit.

3. Payment & Balance Terms • Online Deposit: All initial deposit payments are processed securely online through our authorized payment gateway, Razorpay. • Remaining Balance: The remaining balance of the total tour cost is collected offline or upon arrival prior to the commencement of the tour, in accordance with the specific payment instructions provided in your booking itinerary. • Currency & Tax: All prices are quoted in Indian Rupees (INR) unless otherwise specified. Applicable government taxes (including GST) are detailed in your confirmation.

4. Cancellation & Refund Policy • Manual Processing: Per our operating model, all cancellations and refund requests must be submitted in writing by emailing customer support at Besteverindiatour@gmail.com. Automated online self-service cancellations are not supported. • Deposit Refundability: - If a booking cannot be confirmed due to hotel or tour unavailability, your deposit will be refunded in full. - If a traveler cancels a confirmed booking: * 30+ days prior to travel: Deposit is eligible for refund minus unrecoverable third-party vendor charges (such as non-refundable hotel deposits or flight/rail tickets). * 15 to 29 days prior to travel: 50% of the deposit is forfeited. * Less than 15 days prior to travel: Deposit is non-refundable. • Refund Processing Time: Approved refunds will be credited back via the original payment method through Razorpay within 7–10 business days.

5. Rescheduling & Date Changes Date change requests must be submitted in writing at least 15 days prior to the original travel date. Rescheduling is subject to vehicle and hotel availability. Any price difference resulting from seasonal rate changes will be borne by the traveler.

6. Traveler Responsibilities • Identification: All travelers must carry valid government-issued photo identification (Aadhaar Card, Passport, Voter ID, or Driving License for domestic travelers; valid Passport and Tourist Visa for international travelers). • Health & Fitness: Travelers are responsible for ensuring they are in suitable physical condition for their selected itinerary. • Travel Insurance: We strongly recommend that all travelers purchase comprehensive travel and medical insurance covering trip cancellation, medical emergencies, and personal belongings.

7. Liability Limitations & Force Majeure • Third-Party Vendors: While we partner exclusively with verified hotels, transport providers, and local guides, BestEverIndiaTour acts as a facilitator and is not liable for injury, loss, damage, delay, or inconvenience caused by independent third-party service providers. • Force Majeure: BestEverIndiaTour shall not be held liable for itinerary changes, delays, or cancellations arising from circumstances beyond our control, including severe weather, natural disasters, road blockades, government restrictions, strikes, or public emergencies. Suitable alternative arrangements will be offered wherever feasible.

8. Pricing & Error Corrections We reserve the right to correct any typographical or pricing errors on our website or issued quotations prior to booking confirmation.

9. Governing Law & Jurisdiction These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of India. Any disputes arising from or relating to these terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Agra, Uttar Pradesh, India.

10. Contact Information For any questions, dispute resolutions, or clarifications regarding these Terms & Conditions, please contact us: - Email: Besteverindiatour@gmail.com - Address: Sadar Bazar, Agra, Uttar Pradesh, India