Best Ever India Tour

BestEverIndiaTour ("we", "us", "our") is committed to safeguarding your privacy and protecting the personal information you share with us when using our website (https://besteverindiatour.com) and services. This Privacy Policy outlines how we collect, use, store, and protect your data.

1. Information We Collect We collect personal information necessary to provide travel quotations, manage inquiries, and process tour bookings: • Contact & Identity Details: Full name, email address, phone number, and city/country of residence. • Travel Preferences: Preferred travel dates, number of travelers, budget range, hotel category preferences, transportation choices, and special requirements. • Transaction Details: Booking reference IDs, deposit payment status, and transaction timestamps.

2. Payment Data Security (Razorpay Integration) • Zero Payment Card Storage: We do not collect, store, or process any credit card numbers, debit card numbers, CVVs, net banking credentials, or UPI PINs on our servers. • Third-Party Processing: All payment transactions are conducted entirely through Razorpay, a PCI-DSS Level 1 compliant payment gateway. When you make a deposit payment, your financial details are entered directly into Razorpay's encrypted checkout interface. • No Direct Access: Our application and staff only receive tokenized transaction confirmation IDs, deposit amounts, and payment status flags.

3. How We Use Your Information We use your personal data strictly for legitimate travel business purposes: • To respond to general inquiries and custom trip builder requests. • To prepare customized itineraries, price quotes, and booking confirmations. • To coordinate local travel logistics (e.g., booking hotel rooms, reserving private transport, and arranging local guides). • To send transactional email alerts and booking status updates regarding your trip.

4. Data Access & Internal Security Controls • Role-Restricted Access: Access to customer inquiries and booking details is strictly limited to authorized BestEverIndiaTour administrative staff using secure, role-based access permissions. • No Data Rental/Sale: We never sell, rent, or trade your personal information to third-party marketing companies.

5. Third-Party Service Providers To deliver our services, we share necessary data with trusted service providers: • Payment Processor: Razorpay (for secure deposit processing). • Email Delivery Service: Resend (for sending transactional booking updates and inquiry alerts). • Local Logistics Vendors: Partner hotels, transport operators, and tour guides assigned to your specific itinerary.

6. Cookies & Session Storage Our website uses essential cookies and local session storage solely to maintain site functionality, preserve form selections during your session, and improve navigation. We do not use intrusive cross-site tracking cookies.

7. Data Retention & Your Rights • Retention: We retain inquiry and booking records for as long as necessary to fulfill travel services, maintain accurate financial records, and comply with legal obligations. • Your Rights: You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your personal data.

8. Contact & Data Inquiries If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: - Email: Besteverindiatour@gmail.com - Address: Sadar Bazar, Agra, Uttar Pradesh, India